Organisation Policies

  • Privacy & Confidentiality Policy

    Outlines how Pakari collects, stores and uses personal and health information while maintaining confidentiality and protecting against data breaches, ensuring your rights to access and correct your information are upheld.

  • Code of Conduct

    Sets out the standards of behaviour expected from all staff and volunteers, reflecting Pakari’s values and commitment to professional, ethical service.

  • Feedback, Complaints & Escalation Policy

    Outlines how clients, families and stakeholders can provide feedback or raise complaints, including expected response times and escalation pathways.

  • Child Safe Code of Conduct

    Outlines the behaviors and responsibilities expected of all staff, volunteers and visitors to ensure a safe and respectful environment for children in all Pakari activities and services

  • Victorian Child Safe Policy

    Sets out Pakari’s compliance with the Victorian Child Safe Standards, detailing our commitment to protecting children, reporting concerns and embedding child safety into every aspect of our organisation.

  • Client Rights & Responsibilities

    Outlines the rights of clients to be treated with respect, dignity and fairness including the clients responsibilities when engaging with Pakari services to ensure a safe, supportive and collaborative environment for everyone.